Safety & Reporting

Ghost Mode is designed for everyone who prefers to stay in the background, protect their privacy, and move through Velvet without being automatically discovered by others. It hides your location and removes you from all discovery areas - while still allowing you to use Velvet normally and interact when you choose to.

Your Safety on Velvet

Velvet is designed to be a safe, respectful environment.
We take inappropriate behaviour seriously and act fast when something violates our Community Rules.

You control who can interact with you:

  • You can block any user at any time

  • You can report profiles, messages, Pins and groups

  • You decide who becomes your friend (requests must be accepted)

What you can report

You can report anything that feels unsafe or breaks our rules.

Common reasons:

  • Harassment or threats

  • Hate speech or discrimination

  • Fake or stolen profiles

  • Scams, spam or suspicious behaviour

  • Nudity or sexually explicit content (non-consensual or inappropriate)

  • Minors

  • Illegal activity

  • Non-consensual sharing of private images

  • Violence

  • Unsafe behaviour in groups or chats

If needed, attach screenshots so our team can review the case faster.

How to report a User

You can report from:

Profile

Profile → Three dots → Report User

Chat (1:1)

Tap the user’s name → Options → Report User

Group

Long-press a message or use group options → Report User
Admins can also report members from the member list.

Pins

Long-press a Pin → Report Pin

How to block a user

Blocking instantly removes all interaction.

Blocked users:

  • Can’t message you

  • Can’t send friend requests

  • Can’t see your profile (except in groups you both joined)

  • Are removed from your friend list

Where to block:

  • Profile → Block User

  • Chat header → Block User

  • Group member settings (if needed)

You can unblock anytime:
Profile → Settings → Privacy → Blocked Users

What happends if you report someone

Our safety team reviews every report.

Actions we may take:

  • Warning

  • Temporary restriction

  • Removal of content

  • Immediate account ban for serious violations

  • Permanent device ban for severe or repeated offences

We never reveal who reported the case. Reports are 100% confidential.

Sensitive content rules

Allowed:

  • Consensual adult content (privately shared between two adults)

Not allowed:

  • Minors

  • Non-consensual sharing

  • Violence

  • Illegal content

  • Pornographic commercial content

  • Blackmail or threats involving images

We respond strongly and quickly to any violation.

Reporting Groups

You can report:

  • Group messages

  • Group descriptions

  • Group members (via member list)

Admins cannot report their own group — they can delete it instead.

When to contact Velvet support

Contact Support if:

  • You feel unsafe

  • Someone is stalking, threatening or blackmailing you

  • Your report needs urgent attention

  • A user continues harassing you

  • You need to submit screenshots or additional evidence

Support can assist faster when evidence is provided.

Staying safe on Velvet

Tips for your own safety:

  • Do not share personal details too quickly

  • Keep conversations inside the app

  • Never send money or financial information

  • Verify profiles slowly — real people act consistently

  • Trust your intuition

  • Leave any chat or group that feels uncomfortable

  • Block instantly if someone crosses a boundary